Deleting your data

Connecting a Facebook Page, LinkedIn profile, or other network stores an access token so scheduled posts can be published on your behalf. Removing that connection destroys the token immediately — we cannot post afterwards, and nothing is kept in reserve.

• In Growth Pilot: open Marketing → Social → Accounts, find the account, and choose Disconnect. The stored tokens are erased on the spot and anything still queued for that account is returned to draft rather than silently failing.
• From Facebook's side: Settings & Privacy → Settings → Business integrations → select Growth Pilot → Remove. This revokes our access even if you no longer have the Growth Pilot workspace to hand.
• From LinkedIn's side: Settings & Privacy → Data privacy → Permitted services → remove Growth Pilot.

Posts already published to a network stay on that network. They belong to your Page or profile, not to us, so delete them there if you want them gone.

To close a workspace and have its contents erased, email contact@avryxa.comfrom the address you sign in with, asking us to delete the workspace and naming it. We will verify that the request comes from an owner before acting on it — a deletion request we cannot attribute is a way to destroy somebody else’s data.

We act within 30 days of verifying the request. Live systems are cleared first; backups age out within 90 days of that, after which no copy remains.

You can ask us to erase personal data we hold about you while keeping the workspace open — for example if you are leaving a team but your colleagues carry on. Email contact@avryxa.com and say what you want removed.

Two categories survive a deletion request, both because the law requires it rather than because we want them:

• Billing and tax records — invoices and payment records, retained for the period required by Indian tax and company law, currently eight years.
• Security and audit logs — retained for around 12 months, and used only to investigate abuse or a security incident.

Business information discovered from public sources is not personal data about you as a customer, and is handled under the removal process described in the Privacy Policy.

If a deletion request is not honoured, contact our grievance officer at contact@avryxa.com. You may also complain to the Data Protection Board of India, or to your local supervisory authority in the EEA or UK.